Last Modified: Dec 1, 2022
PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING OUR SERVICES AND VITA HEALTH 365.
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INTRODUCTION
Vita Health 365 (“Vita Health 365”, “we”, “our”, or “us”) is committed to protecting your privacy and personal information—any information that can personally identify you (“Personal Information”). This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use Vita Health 365. By using our services, you agree to this Privacy Policy and our Terms of Service. If you do not agree, please do not use Vita Health 365 or provide any personal information.
This Privacy Policy does not apply to third-party websites or applications that may link to or be accessible through Vita Health 365.
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INFORMATION WE COLLECT AND HOW WE COLLECT IT
We collect several types of information from and about users of Vita Health 365, including:
• Personal Information: Name, address, email, phone number, gender, occupation, and other identifying details.
• Health Information (PHI): Health-related data necessary to provide our services.
• Technical Information: IP address, browser type, device information, and usage patterns.
• Non-identifiable Data: General demographics, interests, or usage data.
• Information You Provide: When you register, contact us, submit inquiries, or post content.
• Automatic Data Collection: Through cookies, web beacons, and similar technologies that help us improve functionality and personalize user experience.
We may also receive information about you from other sources such as analytics providers, marketing partners, or subcontractors.
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HOW WE USE YOUR INFORMATION
We use your information to:
• Provide and improve our services
• Register and manage your account
• Communicate with you (email, SMS, or notifications)
• Deliver requested information or test results
• Respond to inquiries and provide customer support
• Enhance security, prevent fraud, and ensure system integrity
• Measure and improve performance of our communications and platform
• Comply with applicable laws and regulations
• Notify you about updates or changes to the service
We also use aggregated or anonymized data for analytics and service improvement.
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DISCLOSURE OF YOUR INFORMATION
We may disclose your Personal Information:
• To Vita Health 365 Solutions Inc. for test processing and issuing result documents.
• To authorized third parties assisting with maintenance, optimization, or marketing.
• To service providers managing technology infrastructure, communications, or analytics.
• To comply with legal obligations or enforce our Terms of Use.
• In the event of mergers, acquisitions, or reorganization, as part of business transfers.
• For any other purpose disclosed when you provide the information or with your consent.
De-identified data may be shared without restriction.
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YOUR CHOICES
You can:
• Manage cookie preferences in your browser (note: disabling cookies may affect functionality).
• Choose not to receive certain communications.
• Withdraw consent for specific uses of your information where applicable.
We currently do not respond to “Do Not Track” browser signals.
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DATA SECURITY
We take reasonable measures to protect your information from unauthorized access, loss, or misuse.
However, no data transmission over the Internet is completely secure. You are responsible for keeping your passwords confidential. Public posts on Vita Health 365 may be visible to others.
Retention:
• Registration data – kept until account deletion
• Service-related data – kept until service completion
• Inquiry data – kept until resolution
After the retention period, all Personal Information is permanently destroyed.
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THIRD-PARTY PLATFORMS
Vita Health 365 may include links to third-party sites. This Privacy Policy does not apply to those sites, and we are not responsible for how they handle your information. Please review their privacy policies separately.
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NO SERVICES TO PERSONS UNDER 19
Vita Health 365 does not provide services to individuals under 19 years of age.
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CALIFORNIA RESIDENT PRIVACY RIGHTS
California residents may have additional rights under the California Consumer Privacy Act (CCPA). These rights do not apply to information covered under HIPAA or the California Confidentiality of Medical Information Act (CMIA).
Categories of Personal Information Collected:
• Identifiers (e.g., name, email, IP address)
• Protected classification data (e.g., gender, age)
• Internet or electronic network activity
• Geolocation data
• Inferences drawn from other information
Sources: Collected directly from users, automatically, or via third-party partners.
Purposes: To provide, maintain, secure, and improve Vita Health 365 services.
Disclosures: Shared with service providers, analytics platforms, and advertising partners for business operations.
Some data sharing may be considered a “sale” under CCPA definitions.
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If you have questions or would like to exercise your rights regarding your Personal Information, please contact Vita Health 365 directly.